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Communication Consent

How we use phone and SMS communications to keep your freight moving.

Effective date: July 16, 2026

Capricorn Platinum Brokers LLC uses phone calls and SMS text messages to coordinate shipments, confirm pickups and deliveries, and provide status updates. This page explains how we use these channels and how you can manage your preferences.

1. Why we contact you

We may call or text the phone number you provide to:

  • Confirm pickup, transit, and delivery details.
  • Provide rate quotes and shipment updates.
  • Respond to quote requests or dispatch questions.
  • Send occasional service-related reminders.

2. SMS consent

By checking the SMS consent box on our quote or contact forms, you agree to receive text messages from Capricorn Platinum Brokers LLC. Consent is not required as a condition of purchasing any goods or services.

  • Opt out: Reply STOP to any text message to stop receiving them.
  • Help: Reply HELP for customer care contact information.
  • Rates: Message and data rates may apply based on your mobile carrier.
  • Frequency: Message frequency varies based on shipment activity.

3. Your phone number

Your phone number is used only for shipment coordination and updates. We do not share it with third parties for marketing purposes. For more details, see our Privacy Policy.

4. Recorded calls

Some calls may be recorded for quality assurance and training purposes. Notice will be provided at the start of any recorded call when required by law.

5. Contact us

If you have questions about communications, contact us at:

Capricorn Platinum Brokers LLC
7777 W Lincoln Hwy, Suite A, Frankfort, IL 60423
Phone: (708) 575-5775
Email: loads@capricornplatinum.com