Privacy policy

Effective date: July 16, 2026

Capricorn Platinum Brokers LLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information collected through our freight brokerage services and website.

1. Information we collect

When you visit our website or use our services, we may collect the following types of information:

• Contact information: Your name, company, email address, phone number, and mailing address.
• Shipment information: Details about the freight being moved, such as commodity, weight, equipment type, and pickup and delivery locations.
• Payment information: Billing details needed to invoice for services, though card and bank details are processed by secure third-party payment processors.
• Communication preferences: If you opt in to SMS updates, we collect your phone number to send status notifications about your shipment.

2. How we use your information

We use the information we collect to provide and improve our services, including to:

• Quote lanes and process shipment requests.
• Coordinate carrier assignments and communicate about pickup, transit, and delivery status.
• Send SMS or email updates if you have opted in. These messages are optional and your contact details are used solely for this purpose.
• Process payments and maintain accurate billing and invoicing records.
• Improve our website and dispatch operations by analyzing usage trends.

3. SMS and phone number privacy

If you provide a phone number and opt in to SMS notifications:

• Your phone number will not be shared with third parties for marketing or any purpose other than providing shipment status updates.
• You can opt out at any time by replying "STOP" or by contacting us directly.
• Message and data rates may apply from your mobile carrier.

4. How we share your information

We do not sell or rent your personal information. We may share it only in these circumstances:

• Carriers and service providers: Trusted carriers and vendors who assist with load coordination, payment processing, and website hosting, and who are contractually bound to use your information only to perform those services.
• Legal requirements: When required by law, to enforce our terms of service, or to protect the rights, property, or safety of our customers or others.

5. Data security

We maintain reasonable security measures to protect your information. Access is restricted to authorized personnel, and we use secure servers and encryption to protect data in transit.

6. Your privacy choices

• Access and update: You may access or update the information we hold for you at any time by contacting us.
• Opt out: If you wish to stop receiving SMS or email updates, follow the opt-out instructions in those messages or contact us directly.

7. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices. The effective date at the top of this page reflects the most recent update.

8. Contact us

If you have questions or concerns about this Privacy Policy, please contact us at: